FAQ

Smarten Union is creative and innovative company integrating manufactory and trading in Ningbo, China.  Our company have over 20 years of experience in producing and supplying various DIY products.

Ningbo, China.For some special items like ceramic , ratten items and etcs, we sometimes will ship them out from the port of loading like: Xiamen,Qingdao , Shanghai.

We normally need 1200sets per item per style as the MOQ. Different products will need different MOQ.

USD5,500.00 per shipment. If the total value amount of each shipment is less than USD5500, we will need the buyer to bear the USD250 as the THC and handling fee.

Yes, we have the available testing reports for our regular items(normally just for the material we used.) Since we are the supplier of OEM & ODM products, different clients always with different packages, most of available testing reports always with our other buyer’s name which can not be showed to the 3rd party without permission of the buyers whom had paid the testing fee.

Yes, we do have. We are OEM & ODM PROVIDER of various DIY CRAFTS PRODUCTS-to equip our clients with competitive bottom line so as to make sure new idea could survive in their market to benefit their customers.

We have die-cutting machine, plastic injection machine, laser cutting machines, sewing machines, screen-printing machines, punching machine, Heidelberg printing press and etcs which allow us to deal with many different kinds of materials such as: Paper, EVA foam, Felt, Fabric, plastic, plush fur, wooden and so on.

No, We don’t have. But we can combine your small order qty together with other clients’ when the items you selected have any production plan.

All of our products are subject to rigorous safety testing and evaluation using EN71 & ASTM standards. Our Art Materials including all crayons, clay and paints are tested to conform to CE standard, LHAMA D4236 which identifies a product as being NON-TOXIC.

Our factory has SCAN, BSCI audit reports.